[Intro][Female Lead Spoken Vocal over slow slide guitar and three keyboard taps]

Opened.
Assigned.
Deferred.
Gone.

[Verse 1][Female Lead Vocal as GREH-ta]

I filed the roof report when winter water came,
Photographed the brown stain, dated it, and gave it a name.
They wrote, "No active leak," once all the rain had stopped,
Then changed the status twice until the work request dropped.
I flagged the cooling bearing screaming underfoot;
They dropped it in the backlog where dead requests are put.

[Chorus][Female Lead Vocal with Gang Responses]

Facility ticket: priority low,
Water says hurry; the dashboard says slow.
Ceiling says crack; the metrics say no.
Patch it with tape, then watch the stain grow.
Gravity waits for the money you owe:
Facility ticket: priority low.

[Verse 2][Female Lead Vocal as GREH-ta]

I sent the motor data and a snapshot streaked with grease,
They asked for three more quotes before they would release
A motor that had ground all winter through its mount,
As if a worn-out bearing checks the business account.
The access box ran hot enough to soften foam;
"Current setup adequate." Back to backlog, then back home.

[Chorus][Female Lead Vocal with Gang Responses]

Facility ticket: priority low,
Water says hurry; the dashboard says slow.
Ceiling says crack; the metrics say no.
Patch it with tape, then watch the stain grow.
Gravity waits for the money you owe:
Facility ticket: priority low.

[Instrumental Break][Slide guitar bends around a key-ring pulse while Hammond organ holds clipped minor chords]

[Verse 3][Female Lead Vocal as GREH-ta]

My toolbox keeps the record: bent brackets, wire, and tape,
Temporary fixes pressed into permanent shape.
Each screw I had to reuse has a date behind its head,
Each seal remembers who approved another patch instead.
They praise "resilience" when I keep the hallway bright,
Then cut the parts account and leave me there all night.

[Bridge][Female Lead Vocal]

I could let the red light burn,
Let the seized pump miss its turn.
But people trust these floors and rails,
So I take the call when planning fails.

[Build-up][Female Lead and Gang Call-and-Response]

A ticket is not timber! (No!)
A status is not steel! (No!)
A comment cannot cool a room!
A status screen cannot turn a wheel!

[Final Chorus][Female Lead Vocal with Gang Vocals]

Facility ticket: priority low,
Water says hurry; the dashboard says slow.
Ceiling says crack; the metrics say no.
Today all the buried warnings show.
Pay for the fix before the pipes let go:
Facility ticket: priority low.

[Outro][Female Lead Vocal over single key strikes]

I shut the oldest thread in red,
Then one new subject fills my head:
"Server cooling under strain."
Outside, it starts to rain.